Hi, I’m Kyle! I love what I do in Service at Luther Brookdale Chevrolet Buick GMC. I enjoy helping people and making sure they have a great experience when they bring their vehicle in. There’s nothing better than being able to solve a problem, lend a hand, and know I made someone’s day a little easier. When I’m not at work, I love spending time outdoors. Hunting and snowmobiling are two of my favorite things, and I’m always up for getting outside and enjoying the outdoors. I’m a big believer in helping people whenever I can. Whether it’s at work, with friends and family, or just helping someone out who needs it, I always try to do my best to be someone people can count on. I’m proud of what I do and look forward to helping our customers every day!
4.6 / 5 based on 25 ratings (18 written reviews)
Excellent. Kyle had a manual measurement taken for my tire tread when I questioned the automatic measurement. He went above and beyond by removing a pine needle and pine sap on my sunroof. His estimate of the time for service time was right on!
— Karie M. ,
Great. Friendly and was not pushy. Factual.
— Alexander S. ,
Overall, I came out with the part being under warranty but was first shown that i owed $1000. Kyle was pleasant 1st meeting him and then informed me when the vehicle was ready but tried to charge me. I then told him I had an extended warranty. He went to check on that, come to find out that my part was then covered under the 5 yr 60,000 miles power train warranty. I fee like I shouldn't have even been shown a price in the first place. Again, it all ended up OK in the end and Kyle was pleasant to the very end but that is the reason for an 8 versus a 10.
— Daniel H. ,
Great experience with Kyle. Friendly and professional. I appreciated that he explained my issue and repairs very clearly, and listened to my concerns.
— Lee M. ,
He was very informative
— Michael S. ,
Our problem was diagnosed correctly, and even better, was repaired under warranty, with Kyle as our service advisor.
— Douglas J. ,
Very good - he provides good communication and takes the time to understand issue I was having so proper repairs could be done. He also followed up to make sure wasn’t having any issue and to let me know that Chevy had just issued on the problem that your dealership fixed
— Mary Jo H. ,
Terrible. I was there for 6 hours for an oil change, tire rotation, and AC diagnostic, even though I had an appointment for all of this. I only got updates at the 4 hour mark when I had to ask. Couldn’t even have the courtesy to walk out and talk to me, used the text feature instead. Two hours later I only got an update when I flagged you down when you were in the lobby for someone else. Will not go back to that dealership.
— Luis Z. ,
Great experience!
— Jeremy A. ,
Kyle was great to work with! He kept me updated throughout the process and took the time to explain everything along the way. I really appreciated how helpful and informative he was.
— Nathan G. ,